With this order platform, elpix ag provides a service based on the core platform of Enterprise Services Platform, where internal and external order processes (e.g. SoftJet, Shaman, Printolino, Qube) are being performed.

Starting point hereby is a web- or client-based surface where orders from one or more service- or product-catalogues can be performed by one specific person (e.g. employee of the company). Over granular adjustable authorization instances, a definable authorization process runs through, after placing the order. If this authorization process was successful, services/products can be ordered automatically (e.g. special interfaces to systems of the service provider). Additionally, the order platform is equipped with a free definable feedback process, which makes an evaluation of the services supplied possible. All data will be central saved in a company database and can be portrayed for evaluation by individual reportings.

• web based frontend
• workflow-engine
• integrated authorization process
• automated forwarding to the service desk
• detachment of administration- and user-perspective
• open product catalogues
• notification of the order status
• reporting

• E-mail notification on authorization instances
• central order process
• simultaneously orders in different service categories
• quality feedback at completion of order
• automated provision of ESP services